User Study: Enhanced Controls on Firefox New Tab

Autodidactic Designer

Content Services for Mozilla examines the fundamentals.

As New Tab for desktop users continues to evolve, those of us who create features for this core Firefox product must be forever mindful of user sovereignty. Although it is foremost a simple navigation tool, the current experience lacks any form of user customization for individual sites. To this end, the Content Services team recently conducted a study examining both the usability and user sentiment regarding more advanced controls over the sites shown on New Tab.

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Methodology

For this study, prototypes were created to depict new controls that would allow users to add, edit, or delete any site they see on New Tab. These were developed for two primary groups: 1.) current Firefox Desktop users and 2.) new users who have not tried Firefox within the last six months.

“Directory Sites” on New Tab for new Firefox users

In addition, new controls…

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