Category: Content

Content Marketing makes a run for it

For a while, content marketing and native advertising budgets were cobbled together from the leftovers of more traditional digital allocations, the tactics seen more as auxiliary than central to campaigns. Those times are clearly behind us, according to the most recent State of the Industry research conducted with Digiday.

In fact, 60 percent of brands and agencies view content marketing as “very significant” to their overall marketing strategies. They clearly expect this importance to continue, as content marketing and native advertising budgets are on track to grow 59 percent and 46 percent respectively by 2017, outpacing the growth of industry mainstays like display and search ad spend.

“The barrier is overcoming this idea that it’s harder or more expensive or that it takes more resources,” said Bill Evans, evp and chief digital officer of Team Chemistry at WPP Group, of content and native’s potential. “It’s just another way of structuring your marketing plan. I predict brands are going to take on more of the role of content.

And unlike many other digital ad tactics, 67 percent of marketers are using content marketing to support brand engagement objectives.

“Standard digital ads have continued to focus on direct response while content marketing has allowed more creativity and engagement with the consumer – things further up the funnel like building brands and changing perception,” said Jason Kint, CEO of Digital Content Next.

Publishers share this enthusiasm: 61 percent say that content marketing is a “significant” or “very significant” component of their revenue models; 54 percent say the same of native advertising. Even more, 70 percent believe that native advertising has the most revenue growth potential over the next two years of the formats studied.

Of course, in order to make good on these projections, publishers must increase the amount of content and native placements they offer buyers. This raises the issue of scale, a challenge that 45 percent of brands, agencies and publishers say will be solved with the rise of automation technology.

The timing couldn’t be better: In last year’s State of the Industry report on the intersection of content and programmatic, 83 percent of respondents said that they expected content marketing to go programmatic by 2017.

Still, this might be putting the cart before the horse: Agencies, brands and publishers alike cited a lack of resources as the largest obstacle keeping them from doing even more content marketing and native advertising. Until these internal needs are met, these new, effective formats won’t be able to achieve their full potential.

For more about the industry’s definition of content marketing vs native advertising, the strategies behind each, and budgets (both present and future) on both sides, check out the full report here.

NOwnership, No Problem: Why Millennials Value Experiences Over Owning Things – Forbes

http://www.forbes.com/sites/blakemorgan/2015/06/01/nownershipnoproblem-nowners-millennials-value-experiences-over-ownership/

Blake does a great job in this post. Must read. Iove a generation that loves experience!

…this generation not only highly values experiences, but they are increasingly spending time and money on them: from concerts and social events to athletic pursuits, to cultural experiences and events of all kinds. For this group, happiness isn’t as focused on possessions or career status. Living a meaningful, happy life is about creating, sharing and capturing memories earned through experiences that span the spectrum of life’s opportunities

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Growth In The Internet Of Things Market 2

The numbers being forecast for the Internet of Things (IoT) are truly mind-boggling.

BI Intelligence finds that the number of everyday and enterprise devices that will soon be connected to the Internet — from parking meters to home thermostats — will be huge.

IoT_NewGrowth
BII
1.9 billion devices today, and 9 billion by 2018, according to BII estimates, roughly equal to the number of smartphones, smart TVs, tablets, wearable computers, and PCs combined.

It will drive trillions in economic value as it permeates consumer and business life.
In the consumer space, many products and services have already crossed over into the IoT, including kitchen and home appliances, lighting and heating products, and insurance company-issued car monitoring devices that allow motorists to pay insurance only for the amount of driving they do.

http://www.businessinsider.com/growth-in-the-internet-of-things-market-2-2014-2

Google’s Immersive 360 Action Flick

Google released a new 360-degree immersive video on its Spotlight Stories app yesterday—the first that features real human actors instead of animation. It’s an action-packed short directed by Fast & Furious director Justin Lin. I downloaded the 1GB 360 video and took it for a literal spin (I was sitting in a swivel chair). It’s so realistic it’s almost problematic.

The short is extremely impressive, and a good taste of what movies could become once VR becomes more ubiquitous. But it also shined new light on the rivers yet to be crossed. By inserting you into the movie, into the action, it actually breaks the fourth wall and makes it harder to suspend disbelief.

http://gizmodo.com/googles-immersive-360-action-flick-is-so-realistic-its-1707378427?utm_campaign=socialflow_gizmodo_twitter&utm_source=gizmodo_twitter&utm_medium=socialflow

Video as part of the customer experience

ONLINE SHOPPERS RELY ON VIDEO TO INFORM PURCHASE DECISIONS: Online videos are proving to be a major motivating factor in consumers’ online shopping decisions, according to a report by Liveclicker. In fact, the popularity of product-related content on YouTube is what drove the platform to recently make videos “shoppable,” as we highlighted recently. There are unique benefits to using video for shopping-related content:

Video is helpful to shoppers who are researching a product. 58% of consumers find companies that provide product videos to be more trustworthy than those that don’t, according to Liveclicker. Seeing the seller or another customer talking about the product builds a sense of trust in the quality of the company’s work.
Video content also helps with branding. Online videos are one of the most-shared forms of digital content today. Posting to YouTube or hosting videos on their websites increases merchants’ traffic and generates more customers.
This is a clear example of the convergence between video content and online shopping. As more online users utilize video to make shopping decisions, it will become more important for video producers to become aware of what will influence their shoppers to hit the “buy” button.

Delivering entertaining and creative content will hit the sweet spot

More than ever before, consumers are in the driving seat when it comes to brand communications. They are both savvy and cynical, making it ever more challenging to produce content that cuts through. Content can be a fantastic way to build relevance and engagement with your audience, leveraging their interests through credibility and awareness. However, in this day and age, it’s essential that brands think beyond the obvious content options and be more creative with how they speak to their audience, while still adding value. To hit the sweet spot, brands must therefore create a balance between their objectives and listening to its audiences’ passions – and deliver content when and where they want it.

Adrian Pettett, CEO of Cake, recently made the statement that “There’s never been a greater need for boldness and disruption. Ultimately it’s about brilliant ideas, now more than ever.” Brands need to be more creative and bolder in their approach to content today to stand out and appeal to their audience. More often than not, content is viewed as a sure fire way to deliver messages but brands are not accurately observing how their audience consume content and in what way.

We recently asked 2,000 UK consumers what their views are on branded content, why they think brands create content and what methods are most effective. Our research showed that exactly half (50%) claimed that when brands produce content that is intrusive, they are likely to think less of a brand, whereas 45% said content that is entertaining is most memorable. From our research, it is clear that brands need to give content more attention to ensure they are adding value to their consumers, while of course meeting the required objectives for their brand.

Red Bull is a brand that emulates this brilliantly and genuinely gives a unique experience to its consumers. With the creation of The Red Bull Music Academy, it has united its core fan base with what is most important to them – the power of music. Its series of global music workshops and festivals are a collaborative platform that brings together the brand’s core values with people who are passionate about music creativity. Red Bull has achieved a status beyond giving consumers ‘wings’ in the form of its taurine-fuelled energy drink and created a place for itself in contemporary culture. It has given real-life experiences to people across the world that are deeply entwined within the participants’ lives, making it almost impossible to separate where the brand experience starts.

It’s critical that brands have a clear vision of what their content needs to achieve to ensure they are using the right creative mechanism to create a memorable connection. Finding a way to say something interesting to your audience which enriches their experience through entertainment and creativity will prove you have a genuine reason to speak to them. This in turn will strengthen your relationship with them as they entrust you with their attention. Getting the balance right between the messages you’re communicating and how this plays into your overall strategy against what your audience is most interested in will be the deciding factor in making content cut through.
http://www.warc.com/Blogs/Delivering_entertaining_and_creative_content_will_hit_the_sweet_spot.blog?ID=2095&Origin=WARCNewsEmail&utm_source=WarcNews&utm_medium=email&utm_campaign=WarcNews20150527

KLM’s 150 social media customer service agents generate $25M in annual revenue

Today, the airline fields 70,000 queries a week, 24/7, in 14 languages. And, ter Haar said, it’s seeing a change in how people communicate.

“We see a tendency in social to go towards one-to-few networks, places that are less public and more private,” he told me. “If you want to stay ahead of the pack you have to start there.”

That means KLM is now on WeChat, where it fields 1,000 queries a week, and is currently doing a WhatsApp pilot.

“It’s a very nice customer service channel,” ter Haar said. “People feel very safe there.”

http://venturebeat.com/2015/05/21/klms-150-social-media-customer-service-agents-generate-25m-in-annual-revenue/

Mozilla is Advancing Content

I see the future of content and the future is centered around more trust and transparency.

We have been selected by Mozilla to assist with communicating the authentic stories that live behind the products being built by their new Content Services team. This collaboration is meaningful to me personally because I truly believe in Mozilla’s mission and the team tasked with navigating the complexity of personalized media in a pro-privacy world.

Mozilla’s brand and mission are centered around trust, something the advertising and media industry has lost along the way.

In addition to Darren Herman’s blog post Today’s TechCrunch article does a really good job of highlighting the charter of Mozilla’s Content Services team and their new Tiles product offering.

I strongly encourage you read the post AND watch the video (produced by The Buddy Group in partnership with the awesome Mozilla Content Services team led by Darren Herman)